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Pay Online

Prefer to pay your bill online? Make payments easily using our secure online payment portal.

Pay My Bill

Portal Learning Resources

Learn how to create an account, view statements, set up auto pay, and more!

With an account created, you can make payments, access your billing information, and see your payment history. Let’s get started!

Step 1: Access the portal and click the "Creat an Account" button.

Step 2: Complete the fields as required and click the "Verify Account" button.

IMPORTANT: You must verify your credentials before you can finish creating an account. After you have verified your credentials, additional fields will appear, then you can proceed to create an account. 


Step 3: Complete the fields as required and click the "Submit" button. A message will appear to confirm that your user account has been created. You’re done!

On our portal, you’ll be able to easily access your current and past statements. Below is an overview of a typical statement.

Our statements will include a quick summary section, including the amount you owe; a timely messages section, which includes notes from our main office; acount and transaction details; and payment history.

Below are the questions we hear most about our payment portal.

What do I need to create my account on your portal?
To create an account, you will need your Online ID (found on your most recent statement) and your zip code. You will also need a valid email address to complete the process. That’s it!

Can I pay by check or credit card?
Yes! Either payment method can be accommodated. Credit card charges incur a 2.8% processing fee.

Is my credit card or bank information stored on the portal?
You have an option to pay via quick pay where no credit card or banking information is stored on the portal. If you create an account, you have the option to store this information, but it is not required. Credit card or bank information is stored on the portal based on the Payment Card Industry Data Security Standard (PCI DSS).

How long does it take transactions to process and have the funds withdrawn from my account?
The funds are typically withdrawn on the day your transaction is processed, or on the specific day you configure on the payment screen.

Is there an auto pay feature?
Yes, you can opt for auto pay. Once the statement is available in the portal, if you have elected for auto pay, the full balance will be withdrawn from your payment method of choice 10 days after the statement is posted. To opt in for auto pay, simply create an account and select auto pay on the payment screen. The next time a statement is available in the portal the payment will be made automatically.

Can I have my statements delivered electronically?
For users who create an account, they can opt for e-delivery of statements. You can choose to be notified by either email or text. When notified, simply login to your account to view the statement.

Can I obtain receipts for payments made through the portal?
In addition to email notification of payments details, the payment receipts area is available 24/7 on the portal.

 

Have More Questions?

For more assistance with online payments, contact us at (770) 650-8800.